FAQ

Why does your frozen meal contain carbohydrates?

Carbohydrates is the key to a balance dog food. It provide adequate energy for them.

Do you use any preservatives?

No preservatives added at all.

Do you deliver?

Delivery is free for orders over $70. Our team will arrange delivery time with you once we receive your order.

Where can i buy the frozen diet other than purchasing online?

Currently, only our Derma Diet products can be purchase at Mount Pleasant Animal Medical Centre (Clementi).

How long can i keep the frozen diet?

Up to 6months if you keep them frozen.

How long does my dog take to transit from commercial dog food to fresh, high quality sous vide diet?

In general it takes about 5-10days for a full transition depending on the age and sensitivity of the dog.

Do you customise diet for my dog?

We are able to customise diet for your dog. Customise diet have to be at least 6 months subscription. Kindly email us at [email protected]

Which diet should i feed if my dog have skin allergies?

Our Sous Vide Derma Diet are specially made for dogs with skin allergies.